First Niagara Bank: modern ammenities, old-fashioned service
A full-service financial institution serving four states, First Niagara Bank offers individuals and businesses a complete range of banking products. The bank was founded in 1870 and serves communities in New York, Pennsylvania, Massachusetts and Connecticut.
First Niagara checking accounts and savings accounts
First Niagara's portfolio of financial services include:
- Standard checking accounts
- Interest-bearing checking accounts
- Student checking accounts
- Savings accounts
- Money market accounts
- Certificates of deposit (CDs)
- Individual retirement accounts (IRAs)
Account holders have access to mobile banking, discounted safety deposit boxes, online banking, unlimited rebates of ATM charges from other banks and online bill pay services. Other products offered by First Niagara include credit cards, health savings accounts, mortgages, home equity loans and auto loans. Investment services for retirement and education funding are also available, as are insurance solutions.
First Niagara rewards its debit card customers through its Prewards program, which allows them to earn cash back rewards for using their debit card at participating merchants. The rewards often show up within minutes of purchase, giving customers an immediate discount on purchases. For instance, a $50 purchase at a participating retailer could result in an automatic $5 credit to the customer's debit card balance. Stay with Prewards is a related travel program that offers customers discounted hotel rates.
Small town service, big bank coverage
First Niagara may not be the largest bank, but with nearly 430 branches across four states, the bank serves more than a million customers. First Niagara has almost 550 ATMs in its network and offers customers reimbursements for fees incurred from using any other bank's ATM.
As a financial group, First Niagara employs more than 6,000 people as of this writing and has about $37 billion in assets and $28 billion in deposits, plus a market capitalization of $2.8 billion, which makes it a top 25 U.S. bank by assets and market capitalization. First Niagara's corporate office is in Buffalo, N.Y., and the company's stock is traded on the stock market.
On the philanthropic front, the bank supports its communities through organizations such as Big Brothers Big Sisters, the Make A Wish Foundation and the American Diabetes Association. It also assists in fundraising for local hospice and historic preservation societies and supports employee volunteer programs. It has won numerous regional and national awards.
First Niagara offers its customers the opportunity to experience the personal, localized service that's missing at many larger banks, but with a proven record of growth and stability. The bank's products and services closely mirror those offered by many national banks, making it worth a look for those who desire modern products and personal service.